PRIVACY POLICY
Last updated: September 2026
DATA CONTROLLER
The data controller responsible for the data collected through the ale.fr website is:
ALE SAS
651 rue René Descartes
38090 Vaulx-Milieu
France
Email: contact@ale.fr
Telephone: +33 (0)4 37 90 01 99
DATA THAT MAY BE COLLECTED
ALE may collect information voluntarily provided through its forms or during an exchange, including:
First name and surname;
Company and job title;
Email address and telephone number;
Country or geographical area;
Information relating to the request, the substrate to be marked or the industrial project;
Technical connection and browsing data strictly necessary for the operation and security of the website.
Mandatory fields are identified when the data is collected. If these fields are not completed, ALE may be unable to process the request.
PURPOSES AND LEGAL BASES
The data may be used to:
Respond to requests for contact, documentation, testing or support;
Assess a requirement and prepare a commercial offer;
Direct the request to an appropriate distributor or partner;
Manage commercial relationships and customer follow-up;
Ensure the security, maintenance and improvement of the website;
Comply with ALE’s legal and regulatory obligations.
Depending on the circumstances, this processing is based on the performance of pre-contractual or contractual measures, compliance with a legal obligation, ALE’s legitimate interests or the consent of the data subject.
RECIPIENTS
The data may be accessed by authorised members of ALE and, where necessary, by its technical service providers, distributors or partners involved in processing the request.
ALE does not sell personal data. Service providers acting on its behalf may only use the data for the purposes of the assignments entrusted to them.
TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA
When a request must be forwarded to a distributor located outside the European Economic Area, or when a technical service provider processes data from a third country, ALE ensures that the safeguards required by the applicable regulations are implemented.
RETENTION PERIODS
Data is retained for a period proportionate to its purpose:
Prospective customer enquiries: for the time required to process them and then for a maximum of three years following the last contact;
Customer data: for the duration of the commercial relationship and then for the periods required to protect ALE’s rights and comply with its legal obligations;
Accounting documents and records subject to statutory retention: for the period required by the applicable legislation;
Technical logs: for a limited period necessary to ensure the security and proper operation of the website.
COOKIES AND THIRD-PARTY SERVICES
The website may use cookies that are essential to its operation.
Audience measurement cookies, external content cookies and third-party service cookies are only placed under the conditions provided for by the applicable regulations, particularly after consent has been obtained when required.
Displaying content such as a Google Maps map or accessing social networks may result in data being exchanged with the relevant service. Users can manage their choices through the cookie management module when it is available.
YOUR RIGHTS
In accordance with the applicable regulations, you may request access to your data, its rectification or erasure, restriction of its processing or portability, or object to certain processing.
When processing is based on your consent, you may withdraw that consent at any time.
To exercise your rights, you can write to:
Or send a letter to:
ALE
651 rue René Descartes
38090 Vaulx-Milieu
France
Proof of identity may only be requested when necessary to verify the identity of the person making the request.
You may also lodge a complaint with the CNIL, the French data protection authority.
SECURITY
ALE implements appropriate technical and organisational measures to protect data against loss, unauthorised access, alteration or disclosure.
CHANGES TO THIS POLICY
This policy may be amended to reflect changes to the website, the processing activities carried out or the applicable regulations. The date of the latest update appears at the top of this page.